Patient Care Coordinator
Heartland Rehabilitation Services is an outpatient physical, occupational and speech therapy company in SW Virginia. Seeking a Patient Care Coordinator for our Wytheville office who is responsible for creating a warm, responsive interaction between the facility and customers, meeting specific administrative needs of patients and families, and providing the full range of administrative support to clinicians. This position requires tact, sensitivity, and professionalism due to the constant interaction with public, referral sources and payors to guarantee their satisfaction. ·Courteously greeting visitors and directing visitors appropriately. · ·Efficiently processing incoming and outgoing calls. · The position requires efficiency and accuracy in data entry as well as collecting patient portion of payment at time of service. In return for your expertise, you’ll enjoy excellent training, industry-leading benefits and unlimited opportunities to learn and grow. Be a part of the team leading the nation in healthcare.
High School Diploma or GED.
MUST BE AVAILABLE TO WORK BETWEEN THE HOURS OF 7am-6pm M-F – hours will vary *******
Experience: experience as a Patient Care Coordinator, Referral Coordinator, or Medical Receptionist a plus
1. Medical terminology and knowledge of ICD-10 a plus 2. Insurance verification utilizing Availity and other various websites 3. Knowledge of the Microsoft Office Platform
1. Ability to type a minimum of 40wpm
2. Ability to multi-task and work under pressure
1. Strong written and communication skills 2. Excellent interpersonal/ customer service skills 3. Strong attention-to-detail skills 4. Ability to adhere to corporate policies and procedures
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