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Hospitality Coordinator

Wilmington, Delaware 488 - ManorCare Health Services - Pike Creek, Wilmington, Delaware
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HCR ManorCare provides a range of services, including skilled nursing care, assisted living, post-acute medical and rehabilitation care, hospice care, home health care and rehabilitation therapy. The Hospitality Coordinator is responsible for facilitating a positive customer service experience related to food and dining. Guides the patient through the daily menu selection process and acknowledges appropriate selections within diet parameters. Supports the delivery of meals to patient rooms and rectifying any service issues. Builds loyalty with patients by creating a gracious and warm atmosphere through knowledge of food service options and careful attention to needs of the patients and guests.In return for your expertise, you'll enjoy excellent training, industry-leading benefits and unlimited opportunities to learn and grow. Be a part of the team leading the nation in healthcare.

Educational Requirements

High School diploma/GED required.

Position Requirements

18 months to 3 years experience as a dietary aide/dining room server required. Familiarity with computers and
customer service experience preferred. Because the Hospitality Coordinator is always in contact with patients’
families, and to guarantee their satisfaction, this position requires tact, sensitivity and professionalism.



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*Equal Opportunity Employer*

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